Housing management
Thousands of customers benefit from our housing management
service. Our teams work throughout England and Wales and our
24-hour customer contact centre provides a great
service to over 1500 callers a day.
Repairs and investment in our houses
We're investing £150 million to bring improvements like new
kitchens and windows to 30,000 homes. And our property maintenance,
repairs and gas servicing team operates 365 days a year.
Facilities management
We provide repairs and maintenance, gas servicing, gardening and
cleaning services to homeowners.
Placemaking
We work with local communities to plan and design mixed-tenure
places, with energy efficient homes, a range of
facilities and
carefully designed public spaces. Our aim is to create
high-quality places where people want to live.
Neighbourhood regeneration
We deliver large-scale regeneration projects - like Green Spaces for
People. We also have the expertise to improve the
neighbourhoods we manage by helping people into jobs and
training, supporting businesses and empowering communities to
make changes.
Market rent
Our market rent business manages 1,900 properties. As we build
new homes at mixed developments, additional
properties for market rent are added to our portfolio.
Care and support
Our care and support services help 7,000 people with different
needs. We have a portfolio of supported accommodation and offer
tenancy support and homecare services.
Financial solutions
Our aim is to make buying a home more affordable. We've
developed our own financial products like personal
loans and mortgages - including a no deposit
mortgage.
Landscaping
Our landscaping company work closely with residents to maintain
public areas in our neighbourhoods. They also provide a service to
clients across the UK.