What we do

Housing management

Thousands of customers benefit from our housing management service. Our teams work throughout England and Wales and our 24-hour customer contact centre provides a great service to over 1500 callers a day.

Repairs and investment in our houses

We're investing £150 million to bring improvements like new kitchens and windows to 30,000 homes. And our property maintenance, repairs and gas servicing team operates 365 days a year.

Facilities management

We provide repairs and maintenance, gas servicing, gardening and cleaning services to homeowners.

Placemaking

We work with local communities to plan and design mixed-tenure places, with energy efficient homes, a range of facilities and carefully designed public spaces. Our aim is to create high-quality places where people want to live.

Neighbourhood regeneration

We deliver large-scale regeneration projects - like Green Spaces for People. We also have the expertise to improve the neighbourhoods we manage by helping people into jobs and training, supporting businesses and empowering communities to make changes.

Market rent

Our market rent business manages 1,900 properties. As we build new homes at mixed developments, additional properties for market rent are added to our portfolio.

Care and support

Our care and support services help 7,000 people with different needs. We have a portfolio of supported accommodation and offer tenancy support and homecare services.

Financial solutions

Our aim is to make buying a home more affordable. We've developed our own financial products like personal loans and mortgages - including a no deposit mortgage.

Landscaping

Our landscaping company work closely with residents to maintain public areas in our neighbourhoods. They also provide a service to clients across the UK.

 
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