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Places for People Homes

Existing customers

You can now report repairs, view your rent account and make payments online through our improved online services.

If you haven't already signed up, find out more about your online account.


Prefer to speak to someone?

When you call, please have your property reference number, house number or postcode ready.  

Opening hours

You can contact us Monday to Friday from 8am-8pm (excluding bank holidays).

0845 number

0845 850 9571
(local rates apply)

Local number

01772 667002
(may be cheaper from a mobile)

Emergency repairs and incidents

Our phone service is available outside of the above hours for emergency repairs and emergency incidents only.

If your enquiry is less urgent, you can submit an enquiry via your online account and we will get back to you as soon as possible.

You can still make a payment  online or by calling us and selecting the appropriate option on our automated system.


Not yet a customer?

If you are looking for an affordable home to rent then all of our available properties are published on our website. 

If you would like to get in touch then please use our  online feedback form and we will get back to you as soon as possible.


Writing to us

Our postal address is:

PO Box 2070, Preston, PR5 9BY 


Accessibility information

We can use the Big Word language service to translate if English is not your first language.

If you are a minicom user call 0800 432 0008 or 01772 667008.

Please note that 0845 numbers carry a charge. Local numbers may be cheaper and should be included in mobile phone call packages.