You can now pay your rent, services charges and make a loan repayment online. You need 3 things to get started:

• Payment reference number
• Debit or credit card
• Name of your landlord or service provider.

This information can be found on your statement. Look at this sample bill (pdf) to help you find the relevant information.

Make a payment online

Automated payment - anytime

Want to make a payment quickly - without having to talk to anyone?

• Get your debit or credit card ready
• Telephone us
• Select the 'automated payment' option.

This service is available 24/7, 365 days a year.

Direct debit

Setting up a direct debit is easy:

• Get your bank details
• Download this form (pdf)
• Fill-it in and post it back.

Prefer to do it by phone? Call 0845 850 9571 and we'll set it up for you.

PayPoint

You can use your payment swipe card at any shop or post office that has the PayPoint facility.

When you've made a payment

Make a note of your receipt number. If you've paid online you can email the receipt to yourself on the receipt page.