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Customer Leaflets/Booklets

 

Gujarati flag Gujarati translations

You can download any of these booklets from the list below.

All of these booklets are available at our offices. If you would prefer a hardcopy , please contact your local office.

These are also available to download in alternative languages / translations if required.

Rights
know your rights booklet

PDF icon Know your rights
A tenant's guide by the National Customer Liaison Panel
personal records booklet

PDF icon Personal records
Your right to information
 
Neighbourhoods
harassment booklet

PDF icon Harassment
How can we help
ASB booklet

PDF icon Anti-social behaviour
Tackling it together
 
Support
living with a disability booklet

PDF icon Living with a disability
Adapting your home
 
Your home
moving home booklet

PDF icon Moving home
Things to remember
tenancy support booklet

PDF icon Tenancy support
Helping you to manage your home
gas safety booklet

PDF icon Gas safety
Keeping your home safe
 
Money
managing your money

PDF icon Managing your money
What to do if you can't pay your bills
paying your rent

PDF icon Paying your rent
How to manage your rent account
housing benefit

PDF icon Housing benefit
How to get help to pay your rent
 
Our Service
homes for rent booklet

PDF icon Homes for rent
How we rent our homes
swapping homes booklet

PDF icon Swapping Homes
How to swap homes with another tenant
customer service booklet

PDF icon Customer Service
What you can expect from us
suggestions and complaints booklet

PDF icon Suggestions And Complaints
How to make a suggestion, complaint or compliment
repairs booklet

PDF icon Repairs
What to do if you need a repair

companies house registration information: Places for People Group | 4 The Pavillions, Port Way, Preston. PR2 2YB | Registered Number : 03777037