Frequently Asked Questions
Complaints/comments/compliments:
I would like to complain about a service, where can I go?
You can phone the 24 hour Contact Centre. You can also comment on our services here.
I would like to complain about a Places for People employee, who do I need to contact?
You can phone the 24 hour Contact Centre. You can also comment on our services here.
I want to complain about my neighbour, who do I contact?
If you are experiencing any issues with your neighbours, please contact your local Neighbourhood Officer.
How can I praise a member of staff?
We have a staff recognition scheme which includes a People’s Choice award – voted for you, the customers. If you would like to nominate a member of staff for the award you can either do it online by downloading a nomination form from - Star Award. You can also make a compliment by filling in the feedback form in "comment on our services" section.
