How to get involved

Help us improve the service you receive by taking part in one of our customer groups.

Getting involved is a great way of meeting new people and gives you the chance to learn and develop key skills. Have a look at the options below and decide which one's right for you.

Customer voice

Voice offers customers the chance to share their views and feedback from the comfort of their own homes. Members will usually be contacted 3-4 times per year by email.

Customer action groups

Members of these groups spend time having in-depth discussions with our staff about a specific service. You can join action groups for the following services:

  • Complaints
  • Repairs
  • Income
  • Community safety
  • Value for money.

How to get involved

If you are interested in getting involved then pleased contact the Customer Service Centre.