Report a repair

Online

Do you rent your home? Report the repair online.

Phone

Are you responsible for the repair? It's best to double-check before you phone. 

Company 0845 number

Local number
Places for People Homes 0845 850 9571 01772 667002
Places for People
Individual Support
0845 850 9572 01772 667003
Private rent 0845 850 9579 01772 667006
Castle Rock Edinvar
Housing Association
0845 850 9573 01772 667007
Homeowners 0845 850 9575 01772 667009
Wolverton Park 0845 850 9581 01772 667013
Cotman Housing Association 0845 850 9574 01772 667075

 

We aim to do repairs at a time that's convenient. We'll do our best to accommodate your preferred times.

If you are deaf or hard of hearing

Minicom users can call 0800 432 0008 or 01772 667008. If you don't have a minicom you can report an emergency repair by texting us on 07790 886 967.

If you own your home

You may need to make the repairs yourself. Call us on 0845 850 9575.

Track your repairs history

Register for eServices or log-in to your account.

Emergency repairs

Don't report emergencies - like burst pipes or gas leaks - online. Telephone us immediately. Lines are open 24 hours.

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"96% of customers were satisfied with major repairs."
Annual review 2013