Report a repair
Report a Repair
You can report a repair at
any time of day using our online system or by telephoning us. There
are some repairs that are your responsibility – to
find out what they are download the information above.
If you are a homeowner, please call 0800 432 0009 rather than
using the online tool, so that we can tell you who is responsible
for the repair.
To report a repair online, all you need to do is click the
online repair tool and follow the instructions. Try and give as
much information as you can. Please check that your contact details
are correct so that we can fix your problem quickly.
Once you’ve logged your repair our in-house team or a local
contractor will contact you to make an appointment.
Appointments can be made between 8am - 8pm Monday to
Friday and Saturday between 8am - 1pm.
Emergency repairs
If you have an emergency
repair such as a burst pipe, please do not use the online tool -
telephone our customer contact centre immediately so that we can
act straight away.
This is a 24-hour telephone service and the numbers are:
|
Company |
0800
Number
(free from landlines) |
Local
Numbers |
| Places for People
Homes |
0800 432
0002 |
01772
667002 |
| Places for People Individual Support |
0800 432
0003 |
01772 667003 |
| Blueroom Properties |
0800 432
0006 |
01772 667006 |
| Castle Rock Edinvar Housing Association |
0800 432
0007 |
01772 667007 |
| Homeowners |
0800 432
0009 |
01772 667009 |
| Emblem Homes |
0800 731 5197 |
01772
667010 |
| Wolverton Park |
0800 587
5069 |
01772
667013 |