Tell us what you think

We want you to be happy with our service and we want to know what you think about us. If you have a suggestion on how we can improve, then tell us. If you're happy about any part of our service, we’d like to hear about that too.

If we’ve got things wrong, we need to know. We take complaints very seriously and will deal with them quickly. 

We have a team of customer feedback co-ordinators who will carry out a full investigation. They will handle your complaint in a fair and confidential way.

To tell us what you think – whether it’s a complaint, compliment or suggestion, click on the button above, fill in the form and email it back to us. Alternatively, you can print it off and post it to the address below, or telephone the contact centre.

Alternatively, you can contact one of our local area offices: