You Said We Did

London:

You Said	We Did
Residents at Lowey House tower block in Tower Hamlets were unhappy at the number of lift breakdowns	Both lifts at Lowey House have been extensively refurbished and the number of breakdowns have dropped considerably
Residents from Meadows Estate, Hounslow were concerned about inadequate refuse facilities and rat infestation	We installed Euro bin chambers, which are separated from homes, and eliminated the problems
Concerns from residents at Fleming Close, Westminster about estate Cleanliness	We introduced a twice weekly cleaning service to the estate and residents reported an improvement
Customers attending the FOCI meeting were concerned about the nuisance caused by untidy gardens	We introduced new procedures to assist staff in taking action against customers failing to maintain their gardens
Meadows Estates residents wanted to choose the improvements made to their homes	The estate Customer Improvement Programme introduced in January, offered residents a choice of four alternative improvement options