You Said We Did
Northumbria:
You Said |
We Did |
| We want staff and contractors identification to be clearly visible when they come to our home | All of our staff and contractors now wear clear and visible ID badges when visiting customer homes or schemes |
| You wanted issues around anti-social behaviour dealt with more effectively | A national anti-social behaviour unit has been established and regularly holds advice surgeries in the region. Our region has an anti-social behaviour champion |
| Guidance on home contents insurance should be given | Details of affordable insurance schemes given at sign up and importance stressed at 4 weeks visit |
| The heating at Hadrian Court was not sufficient | We implemented a heating upgrade program |
| Lighting was poor on the Burradon Estate | Improvement works and improved the lighting |
