You Said We Did
South East:
You Said |
We Did |
| You wanted evening and weekend appointments to have your gas appliances serviced | We included this when we tendered the contract for this work |
| We should make sure our estates are kept clear of bulk rubbish | We extended the ‘rubbish round’ to ensure that all large estates in East Sussex are checked for rubbish at least once a week |
| Customers should be more involved in the selection of contractors | Asked customers who were going to have major works carried out to their homes to select which contractor they wanted to have |
The focus of the Area Customer Liaison Panels should change |
Working with the Panel members combined the two South East ACLP’s and identified a clear agenda and work programme, focussed on community involvement |
