We're now members of the Institute of Customer Service. The Institute has over 300 members from the private and public sector and helps and supports members to improve the customer experience and business performance.

Amanda Davidson, Business Excellence Manager

"Delivering excellent customer service and improving the customer experience is one of our key priorities.

"Joining the Institute reinforces our committement  to delivering great customer service 24/7 and we look forward to working with the Institute and its members to share good practice and further enhance the customer experience."