From the 1st of June, as per the new Government guidelines for England, we are delighted to welcome you back to our sales offices and show homes.
We have worked extensively to ensure we have rigorous procedures in place to ensure your safety. We will also resume construction, ensuring we fulfil the needs of those who have already purchased a home with us.
We want to reassure you that the health and wellbeing of you and our staff is our utmost priority and our dedicated teams are here to provide ongoing support. Our developments will be open to customers by appointment only with strict social distancing measures in place with enhanced signage and Personal Protective Equipment.
Please note our sales offices and show homes in Scotland remain closed until further information is received from the Scottish Parliament.
We have implemented stringent measures and procedures in line with Government guidelines, to ensure we are able to re-open safely:
As our teams start work back on site, we are implementing social distancing measures and strict guidelines to maintain a safe working environment. For those who were expecting to move into their homes recently, our efforts are being concentrated on those properties that are in the latter stages of construction.
As always, for those who have moved into their home and are within their warranty period, our customer service teams are on hand to answer queries.
Published 20 March 2020
Last updated 27 May 2020
27 May 2020
Updated sales offices and show homesguidance.
25 March 2020
Updated guidance on who to contact.
24 March 2020
Response to government statement 23 March.
Updated guidance for sales offices and show homes.
Updated guidance for emergency repairs.
20 March 2020
Guidance for sales offices and show homes.