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Our Customer Annual Report 2021

Welcome to our Customer Annual Report 2021


A warm welcome from Debi Marriott- Lavery

The past year has affected our lives in so many ways, and I want to take this opportunity to thank each and every customer for your patience during this time.

We hope our colleagues have been there when you have needed them, offering support, services, or even just a friendly voice on the telephone. We do understand there have been challenges when some of our services were delayed or paused. We have worked very hard to address these and return to our normal service levels as soon as possible.

I hope you enjoy reading this year’s Customer Annual Report and continue to take care and keep yourselves safe.

Read Debi's full message
Read Debi's full message

Our performance

Read the full Customer Annual Report 2021


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