Coronavirus update

Update: We are monitoring the coronavirus outbreak, including the latest Government and NHS advice. We can assure you that we are doing all that we can to help protect and support our customers during this period of uncertainty.

We are committed to help prevent our customers falling into further debt and we will continue to provide advice, support and guidance to customers who may be experiencing difficulty in paying their repayments.

We are experiencing an increase in our calls, so it may take longer than usual to speak with an advisor.

To help avoid longer waiting times please email us if you can.

Own home and mortgage brokerage customers

Customer and colleague loans

Urgent query and no email access
Call us on 01772 666122, Monday to Friday from 10am to 2:30pm.

We thank you for your patience and understanding in these challenging times.

Personal loans

Sorry, we are currently unable to accept new loan applications.

Existing customers

Sign in to your account to view your balance and make a payment.


Are you buying a house or just looking for a better deal on your current mortgage? Find out how we can help you find an affordable mortgage deal. It won't cost you a penny, and you'll get some money back too.


Whether you want to cover your home or take personal protection, our insurance products offer that extra piece of mind. We'll help you find the best deals, and you don't even have to be a Places for People tenant to benefit from our expertise.

Places for People Financial Services

We specialise in giving people access to responsible, equitable and often life-changing financial products and services, with a focus on helping those who may be financially excluded or unable to borrow from traditional lending streams.


We’ve provided customers with more than £8.5million of affordable lending through 12,300 personal loan agreements.

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About Places for People

The Places for People Group is an award-winning property management, development, regeneration and leisure company. We enjoy an unrivalled ability to create aspirational homes and inspirational places.

We are a business with a social as well as a commercial purpose, so creating social value and meeting our corporate responsibilities is central to our operations.