The health and safety of our colleagues and residents is our top priority.
We are carefully monitoring guidance for Coronavirus and the Omicron variant across the UK. We are making sure we keep colleagues and customers as safe as we can by working within guidelines from the UK Government and devolved Governments for Scotland and Wales.
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We want to reassure you that the health and wellbeing of you and our staff is our utmost priority and our dedicated teams are here to provide ongoing support.
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We are committed to help prevent our customers falling into debt and we will continue to provide advice, support and guidance to customers who may be experiencing difficulty in paying their rent and other financial commitments, including loan payments.
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This set of frequently asked questions is to give you more information about our services during the Coronavirus pandemic.
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