Before you apply

 

We have lots of different homes to rent. Our affordable homes include flats, apartments, houses and bungalows. We also offer communal living if you’re over 55 and supported living if you need a little extra care to regain or keep your independence.

We provide affordable homes to rent across England and Scotland, in city centre locations, suburbs and established local communities and neighbourhoods.

You will need to be working or receiving a pension to apply for one of our homes to rent.

If you are not currently working and below pension age, you won’t be able to apply for one of our homes through our online search, but we work with a number of partners across the country who can help you find social rented housing.

They can nominate you to Places for People or another social landlord in the area you wish to live. 

If you are currently working or receiving a pension, you can search for a home online. This is where we post all of our available properties.

If you can’t find the home you are looking for, you can set up a saved search and we’ll send you an email alert every time a new property becomes available within your search criteria.

If you are not currently working and below pension age, you won’t be able to apply for one of our homes through our online search, but we work with a number of partners across the country who can help you find social rented housing.

They can nominate you to Places for People or another social landlord in the area you wish to live. 

You will need to contact your Local Authorityas they can give priority for homeless applicants. Places for People can only work on a first come, first served basis and we only accept applications via our website from people who are in work.

All of our properties are let on a first come, first served basis via our website, subject to reference and affordability checks.

If you have medical needs, you are welcome to apply for a home but please be aware that we are unable to give priority based on housing or medical needs. If your needs mean that you require a home more urgently, we would advise that you contact your Local Authority as they can give priority for medical needs.

If you haven’t held a tenancy before then you can still apply for a property in the usual way, but we may seek a character reference in addition to verifying your identity. We will also go through an affordability check with you to ensure you are aware of and can afford the household bills you will face in your own tenancy.

All of our homes are let on a first come, first served basis via our website. You will need to be working or receiving a pension to apply for one of our homes to rent.

No, Places for People does not ask for a bond or deposit. You will be asked to pay a minimum of two full weeks’ rent at sign up. The exact amount will be confirmed by the Lettings and Marketing Manager.

Some of our partners have different terms and may require a bond. This will always be stated in the individual property advert.

Some of our homes do have age restrictions, for example we offer homes for over 55s. This will always be made clear in the details, or you can filter your search to exclude these properties. If you apply for a property and do not meet the age criteria, your application won’t be successful.

A number of our homes to rent do allow pets to be kept. This will depend on the type of property you are applying for. You can check on the individual property listings for more details.

You can apply from abroad as long as you, and anyone over the age of 16 moving with you, are able to provide proof of Right to Rent in the UK. The property you apply for would also have to be your sole main residence.

You should be able to submit an application from abroad as all our applications are processed online. If your application is successful, you would need to come to the viewing in person as this needs to be carried out by the main applicant(s).

If you like the home and decide to proceed with your application, we would take a payment from you, ask you to sign the tenancy agreement and hand you the keys on the day of the viewing.

You can find out how to apply for a home on our website.

Places for People Homes Ltd is committed to protecting your privacy when you use our services.

Our Privacy Notice explains how we use information about you and how we protect your privacy.

We have a Data Protection Officer who makes sure we respect your rights and follow the law. If you have any concerns or questions about how we look after your personal information, please email the Data Protection Officer.


Finding a home

 

With our handy search tool, it’s easy to find your new home.

We post all of our available homes to rent on our website so it’s easy for you to find exactly what you’re looking for, at a time that’s convenient to you.

New properties are added daily. If you don’t find what you’re looking for straight away, remember to check back regularly in case your perfect home becomes available.

Or why not take advantage of our useful tools which allow you to save your search and create a watchlist, making it even simpler for you to find your next home?

We do not currently have any properties which match your search criteria. You may want to try increasing the area you are searching in, or please keep checking back as we are adding new properties all the time.

You can also save your search and we’ll send you an email alert every time a new property becomes available within your search criteria.

If you create an account, our search tool will allow you to save your search.

On your search results page, click the red button in the top right hand corner which says ‘Save this search’. (You’ll need to sign in before you can do this).

Once saved, you’ll be given the option to ‘View or remove your saved searches’. This will take you to your search settings, where you can update your search criteria or delete previous saved searches.

Make sure you have checked the box which says ‘Email me when new matching properties become available’ and we’ll send you an email alert every time a new property becomes available within your search criteria.

We offer attractive, affordable homes to rent, including purpose-built accommodation for the over 55s. You enjoy the privacy of your own place within a ready-made community of people of a similar age. We offer a secure environment and 24-hour support in emergency situations should you need it.

You can choose to ‘Only show homes for the over 55s’ from our dropdown menu when you are searching for a property.

We look at individual applications and make decisions based on whether the home is affordable. Generally we would allow people to have an extra bedroom providing they are able to afford the property.

Some of our homes show as under offer. This means that someone has been offered the property but not signed the agreement as the lettings process is ongoing. There is always a possibility that they may decide not to choose the home when they view it. If you create an account, you will still be able to add the property to your watchlist and check back to see if it becomes available again.

We post all of our available garages/car parking spaces on our website. You can search and apply in the same way you would look for a home. Simply select ‘Garage’ from the property type dropdown menu on the search page.

If you can’t find what you’re looking for, remember to check back regularly. Or why not take advantage of our save your search tool to receive email alerts when we advertise something which meets your criteria?

To apply for a garage or car parking space, you will need to create an account. Once you have logged in, go to the garage or car parking space you wish to apply for and select ‘apply for property’. This will take you directly to our online application form and the details will automatically be filled in for you at the top of the page.

We will be in touch to advise you if your application is successful.


Applying for a home

 

Our simple, online process makes applying for your home as easy as possible.

Before you can apply for a home, you will need to create an account if you haven’t already got one. Creating an account is simple and it only takes a few moments to sign up.

Once you have logged in, go to the property you wish to apply for on our homes to rent site and select ‘apply for property’. This will take you directly to our online application form and the property details will automatically be filled in for you at the top of the page.

It’s worth noting that you’ll need to verify your identity so it will be helpful if you have proof of ID, address and income ready when applying for a property.

Due to the high volume of applicants, we aren’t able to show people around our homes before they apply.

We try to post photographs of the inside and outside of our homes to give you a good idea of what they are like. We also post the location of our homes so you are free to explore the local area before choosing to apply.

Due to the high volume of applications and available homes, we will only contact you if your application has been successful. Successful applicants will be contacted within 5 working days.

Due to the high volume of applications, it would not be practical for us to tell everyone what position they are on the waiting list.

We allocate properties on a first come, first served basis and successful applicants will be contacted within 5 working days. If you haven’t heard after this time, please look at some of our other homes to rent.

Due to the high volume of applications and available homes, we will only contact you if your application has been successful. We allocate properties on a first come, first served basis. Successful applicants will be contacted within 5 working days.

We will be currently considering the next applicant on the list. If you are to be considered for the property the central lettings team will contact you directly.

Our homes can be in high demand so we operate on a first-come, first-served basis. If your application isn’t successful, this means we will have already received a number of applicants for that particular home and they have provided all information and been verified.

Alternatively, you may not have provided all of your verification documents or not meet the criteria, in which case your application will not be successful.

We are adding new properties to the website throughout the day. However our saved search notifications are sent once per day in the evening. If you are searching for a property in a high demand area we would advise you to regularly check the website rather than waiting for the notification.

Places for People offers monthly tenancies and we request four weeks’ notice if you are looking to move home.

Some of our partners have different terms, such as a six-month minimum rental period and fixed tenancy, but this will always be stated in the individual property advert.


Verifying your identity

 

You will need to upload your documents before you can submit your application.

Please make sure you are trying to upload an image or pdf file only.

You can upload documents to your online application in a number of ways:

  • Take a photograph directly from your smart phone (you will need to allow your browser to access your camera first).
  • Upload a photograph from your library or documents
  • Upload a pdf from your documents

If you still aren’t able to upload them, please try one of the following:

  • Logout of your account and log back in again
  • Try a different browser such as Google Chrome
  • Check your internet connection 

If you still encounter technical difficulties, please do not hesitate to contact us.

Proof of address can be any form of written correspondence dated within the last 3 months with the applicant’s name and address on it.

We will accept one of the following as proof of address:

  • utility bill (dated within last 3 months)
  • council tax statement
  • housing benefit letter
  • current tenancy agreement

Please provide us with proof of your employment, such as a job offer or letter from your employer. If your application is successful, we will discuss this with you further.

Please provide your self-assessment form from the last business year or a copy of your audited accounts.

 


About your account

 

Please check that your account has been activated. You should have received an automated activation email from Places for People Lettings (rent@pfpmailer.co.uk). If this is not in your inbox, please check your junk mail.

You will need to sign in to your account and then click on ‘My account’. In the ‘My details’ tab, you will be able to update your name, phone number, employment status and marketing preferences.

You will need to sign in to your account and then click on ‘My account’. In the ‘Searches’ tab, you will see a list of your current saved searches. Uncheck the box which says ‘Email me when new matching properties become available’ and you will no longer receive new property alerts.

It is not possible to change the email address which your account is linked to. You will need to create a new account with the new email address.

Our customer service centre is the first point of contact for all enquiries.