We will ask you for some documents before you can complete your application. This is so we can verify your identity and income, in line with our legal obligation to confirm that you have the Right to Rent.

You will be able to upload these to your online application in one of the following ways:

  • Take a photograph directly from your smart phone (you will need to allow your browser to access your camera first).
  • Upload a photograph from your library or documents
  • Upload a pdf from your documents

These should be uploaded as an image or pdf file only.

We will ask you for the following documents. It will save you time if you have these ready when applying for a property. You will not be able to submit an application without them.

Proof of address

We will accept one of the following as proof of address:

  • utility bill (dated within last 3 months)
  • council tax statement
  • housing benefit letter
  • current tenancy agreement

Wage slips

We will accept wage slips as follows:

  • five weekly wage slips
  • two monthly wage slips
  • annual pension letter
  • self-employed tax return

Proof of ID

Proof of Identification is required for each member of the household. We will accept any one of the following types of identification:

  • Passport
  • driving licence
  • birth certificate
  • identity card
  • immigration documents
  • resident permit for all members of the household

Please do not provide bank statements at this stage as we are not able to accept these as valid verification documents. We will ask for your latest bank statements if we progress your application.

Are you currently not working and below pension age?

We work with a number of partners across the country who can nominate you to Places for People or another social landlord in the area you wish to live.

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FAQs

You will need to upload your documents before you can submit your application.

Please make sure you are trying to upload an image or pdf file only.

You can upload documents to your online application in a number of ways:

  • Take a photograph directly from your smart phone (you will need to allow your browser to access your camera first).
  • Upload a photograph from your library or documents
  • Upload a pdf from your documents

If you still aren’t able to upload them, please try one of the following:

  • Logout of your account and log back in again
  • Try a different browser such as Google Chrome
  • Check your internet connection 

If you still encounter technical difficulties, please do not hesitate to contact us.

Proof of address can be any form of written correspondence dated within the last 3 months with the applicant’s name and address on it.

We will accept one of the following as proof of address:

  • utility bill (dated within last 3 months)
  • council tax statement
  • housing benefit letter
  • current tenancy agreement

Please provide us with proof of your employment, such as a job offer or letter from your employer. If your application is successful, we will discuss this with you further.

Please provide your self-assessment form from the last business year or a copy of your audited accounts.