Make a payment

We offer a range of options for you to make your payments.

Rent and service charges

The charge applied to your account will depend on the type of tenure and agreement that you have with us.

Rent FAQs

Answers to frequently asked rent questions.


Report a repair

Sign in to your online account to report a repair.

Repairs responsibility

Keeping your home in a good condition is a shared responsibility.

How to guides

Video guides to help you carry out simple repairs safely.

Your home

Voluntary Right to Buy

Places for People Homes is taking part in the Government’s Voluntary Right to Buy Midlands pilot.

Home improvements

What to do if you want to make some improvements to your home with us.

Anti-social behaviour

We take our obligations to tackle anti-social behaviour seriously.

Money advice

Manage your money

Our tips for managing your finances.

Universal credit

A monthly payment for working-age people on a low income or out of work.

Government benefit changes

Changes to the benefit system which may alter your benefit payments.

Getting in touch

There are a number of different ways to get in touch with us.


Answers to some of our most common questions