Sign in to your online account to report a repair.
Give as much detail as you can. This will help us to plan your repair more quickly.
We aim to do repairs at a time that's convenient. We'll do our best to accommodate your preferred times.
Don't report emergencies like burst pipes or gas leaks, online. Telephone us immediately.
Video guides to help you carry out simple repairs safely.
Keeping your home in a good condition is a shared responsibility.
The easiest way to report a repair is via your online account.
You can check what repairs you are responisble for on our responsibility guide.
During 2016–17, we invested over £100 million maintaining and improving homes.
We check gas appliances once a year.
There are plenty of things you can do to remove or reduce condensation.
I'm fine with this