Emergency repairs

Don't report emergencies like burst pipes or gas leaks, online. Telephone us immediately.

How to guides

Video guides to help you carry out simple repairs safely.

Repairs responsibility

Keeping your home in a good condition is a shared responsibility.

Repairs FAQs

The easiest way to report a repair is via your online account.

You can check what repairs you are responisble for on our responsibility guide.

During 2016–17, we invested over £100 million maintaining and improving homes.

Also see

Gas safety checks

We check gas appliances once a year. 

Dealing with condensation

There are plenty of things you can do to remove or reduce condensation.