If you haven’t registered for our online services yet, what are you waiting for? Sign up now and join the thousands of customers already taking care of their home from the comfort of their living room.

Your online account is the simplest way to report a repair, view your rent account or make a payment.

You can manage your home at any time of day that suits you, whether on a PC, tablet or your smartphone.

Take control

By registering for online services you can:

  • Check your current balance at-a-glance
  • View your rent statements, including a detailed breakdown of your charges
  • Make a payment
  • Report a new repair or check up on your repairs history and appointments
  • Update your contact details
  • Ask about keeping a pet or running a business from home
  • Make a general enquiry

Plus we regularly add more features to save you time.

Not yet registered?
Creating an account is easy, and it only takes a few minutes.

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Online services FAQs

Creating an account is easy, and it only takes a few minutes. All you need is your email address and payment reference number.  Set up your online account

Your payment reference number can be found on your rent statement.

Your username and password are unique to you. The website also uses industry-standard best security (SSL 128-bit encryption) to keep your details safe and protected.

You can reset your password here and we'll email you a unique link so you can choose a new one.

Yes, you can download your statement and you will be able to print from your computer.

Already registered?
Sign in to report a repair, view your rent account or make a payment.

Sign in