Concerned about damp and mould? Talk to us

Advice and Support - Nationwide


Places for People have a variety of resources to provide as much help and support as possible to our customers through the cost-of-living and other issues.

Support from Places for People

The Money Advice Team and Financial Inclusion Team offer the following support: 
  • maximising income through benefit take-up 
  • help with budgeting 
  • applying for funding and grants 
  • signposting to specialist support services e.g. debt or local welfare support
  • benefit queries like Universal Credit or Housing Benefit 
  • financial hardship

Money Advice Team: 01772 666 446 
Customer Accounts Team:  01772 666 444 

Information and advice regarding home energy from Places for People

Staff can fill in a referral form if you believe you could benefit from additional support, please get in touch.

Support from other organisations:

  • Citizens Advice - Able to provide advice on a variety of topics including energy and debt

  • National Energy Action (NEA) - Energy advice

  • Centre for Sustainable Energy - National energy support

  • Turn2us - For funding and grant applications

  • Shout - Mental health support

  • Is This OK? - Wellbeing and mental health support

  • Mind - Wellbeing and mental health support for adults

  • MoneyHelper - Support with cost-of-living, debt and benefits

  • Age UK - Support with debt and benefits as well as wellbeing and general support for older individuals

  • Scope UK - Disability energy support
  • Marie Curie - To speak to Energy Support Officers for dedicated information, support and practical guidance on the cost of energy bills for people affected by terminal illness.
  • Centres Gas - Has Centres for Warmth to support people who are living in vulnerable situations keeping them warm, safe, and connected.

Get in touch