At Places for People (PfP), listening to our Customers isn’t just important, it’s part of how we shape everything we do.
The Listening Room is a safe, confidential online space where you can share your thoughts on what matters most to you - from everyday services to the future of your Community. A space to share openly, without judgement or pressure.
What you share helps us build stronger, more inclusive Communities designed around the People who live in them.
You can take part in activities such as discussion forums, polls and surveys whenever it suits you, in a space where you feel comfortable. Join in as much or as little as you like, it’s entirely up to you.
Find out more at thelisteningroom.org.uk and look out for emails from hello@thislisteningroom.org.uk.
What’s been happening in The Listening Room?
Our forums bring Customers together to share ideas, experiences and perspectives. Recent conversations have explored what ‘Community’ means to you, what you expect from our services, and where we can do better.
You’ve also shared insights on moving into a PfP home, your views on sustainability, and how we can better support Customers through the development of our colleagues.
Sign up to be part of these conversations and many more to come.
Why join?
The Listening Room gives you the opportunity to shape positive change across our services. We’ll keep you updated on how your input is making a difference through our monthly newsletters.
Your responses are always anonymous. The Listening Room is managed independently by our research partner, The Harris Poll, so you can share your views openly and with confidence.
Signing up is quick, easy and secure, so why not have your say today?
Win an Amazon Giftcard!*
*Terms and Conditions apply. Draw ends 11.59pm on 31/01/2026. Entrants must be UK residents aged 18+. Visit www.thelisteningroom.org.uk for further details.