Adaptations to a property can assist with daily living and improve quality of life.
To use this service to request for alterations to your home please call our Customer Service Centre 0345 266 9760 and provide as much detail as possible.
Before you start
There are two kinds of adaptations: minor and major.
Minor adaptations (up to the cost of £2,500) are small items such as:
- grab rails
- lever taps
- bathroom rails
Places for People will cover the cost of this work and our own contractors will carry out the work.
Major adaptations include:
- level access showers
- stair lifts
- adapted kitchens
These get referred to your Local Authority for an Occupational Therapy assessment.
An approved adaptation may be eligible for a Disabled Facilities Grant. These grants are means tested and you may need to pay for some of the work yourself.
- You must agree to accept responsibility for maintaining and repairing any improvement made during your tenancy.
- The alteration must not cause damage to the property.
- The proposals cannot conflict with any planning regulations.
- We may request a property is reinstated if an improvement is carried out without permission.
How long will it take?
Once all the relevant information is received, the application will be reviewed and you will be contacted within one month of the application being received. If any further information is required you will be contacted by email.