What's included?
Lifeline Customers will receive the following pieces of equipment as part of the standard service:
- A small pendant that can be worn around the neck or the wrist.
- An alarm unit that will be fitted in your home.
Once your unit is installed, you will pay a £5 (plus VAT where applicable) per week service charge to use our Lifeline service.
For this reasonable fee you can rest easy, knowing specialist support is always on hand. We work closely with local authorities to offer sensors and fall detectors (see the chart below for further details and optional services), which means you can have complete peace of mind knowing help is only a button away.
Places for People will supply the equipment and Appello will provide the response service.
Who can use the Lifeline service?
The Lifeline service is ideal for individuals with medical conditions who live alone. Whether you have heart problems, high blood pressure, or mobility-impairing disabilities, Lifeline provides crucial support, especially for those more prone to accidents or falls at home.
How does it work?
If you ever feel unwell, have a fall, or need emergency assistance, just press the Lifeline button. A friendly, trained Lifeline operator will immediately respond through the loudspeaker in your home. They’ll assess the situation and ensure you get the help you need – even if that means calling emergency services.
