The Four Million Homes programme is a government training scheme funded by the Department for Levelling Up, Housing and Communities and has been designed to help improve Customer engagement and action for change in social housing. We are sharing this with you to help you understand your rights and so you can play an important role in how your home is managed.
The programme provides free accredited training sessions to Customers through a series of online events, webinars, and digital resources. Training sessions cover a wide range of key topics that impact social housing, including damp and mould legislation, how complaints are handled, and your rights to a fair and equal access to housing services.
Online training events
The free training events run throughout the year and help give you a better understanding of your rights. These events also provide an opportunity to connect with other social housing residents, share knowledge and experiences.
Online webinars and resources
Alongside the online training events, there is a wide variety of guidance and support available on the website. The monthly online live webinars will tackle common problems and how you can play a part in improving your neighbourhood and Community. You can also access previous webinars in case you have missed them.
You’ll have a chance to directly ask experts questions on social housing matters. The great thing is you don’t need any special software, just a phone or a computer with internet access and an email account.
We encourage you to get involved and take part in the Four Million Homes programme or through our Customer Voice opportunities.
Customer Voice
We are passionate about putting people first and involving our Customers at every opportunity. So why not help make a difference in your Community?
