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Contact Places for People Scotland

Published on 06 June 2022

There are a number of different ways to get in touch with us.

Sign in to your account

Your online account is the simplest way to report a repair, view your rent account, make a payment or submit a general enquiry about your home.

You can use you online account 24 hours a day, 7 days a week. 365 days

Haven't got an account? It's quick and easy to sign up to create an account.

Sign into your account

Email us 

If you query is related to a new or ongoing repair email 

If you have a Housing or tenancy related enquiry, please email 

Give us a call

You can contact us by telephone on 0131 657 0600.

Lines are open Monday to Thursday 9am to 5pm and Friday from 9am to 4pm (excluding bank holidays).

Please note: calls to local numbers may be cheaper or included in your call package. Always check with your provider.

Send us a message

If you are not already a customer you can use our web form to send us the following enquiries:

  • Make a general enquiry
  • Give someone a compliment
  • Tell us how we can improve

You can also reach us via email and Twitter @pfpscotland

Make a complaint

We want you to be happy with the services you receive and we want to know when we get things right.

If we fail to deliver on our promises, you may want to make a complaint. Our complaints guide tells you how to do it.

How to make a complaint

Press enquiries

The Places for People press office is open for Places for People Scotland media enquiries.

Tel: 01772 897251
Tel: 01772 667 022 (Out of hours)

Emails are regularly checked during office hours and enquiries will be responded to as quickly as possible.

Write to us

Our postal address is:

Places for People Scotland
1 Hay Avenue,
EH16 4RW.

Please note: To avoid delays with post please contact us another way first.