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Getting Paid

Prompt Payment  

We're committed to pay all our suppliers promptly. In complying with the Procurement Act 2023, we'll pay all undisputed and valid invoices within 30 days of receipt, and we require the same from our suppliers when paying subcontractors. 

We may withhold payment if the agreed goods or services aren't delivered.

Invoicing & Payment Process 

Email invoices need to be submitted to: payment.enquiries@placesforpeople.co.uk.

Please follow these rules:

  • Send invoices as PDF attachments
  • One PDF per invoice (but you can attach multiple PDF's per email)

Please ensure your systems reflect the following billing address for Places for People: 

Accounts Payable 
4 The Pavilions 
Portway 
Preston 
PR2 2YB 

We pay via BACS every week - funds usually arrive within 3 working days.

Please make sure your invoice matches the Purchase Order (PO) received from PfP and includes the following information: 

  • PfP (or relevant subsidiary) address (not individual department or staff names)
  • Your full company name and address 
  • Clearly label the document using the word “Invoice” (or if a credit, the words “Credit Note”)
  • Invoice number (unique for every invoice)
  • Invoice date
  • Valid PfP PO number (and PO item number if needed) 
  • Value and currency
  • Description of goods and/or services
  • Contact details of your PfP contact
  • Any unique reference number or information requested by PfP (if applicable)
  • VAT number
  • A breakdown of the net value of goods and services, the VAT rate and amount, and the gross (total) value of the invoice
  • Invoices under the construction industry tax legislation must also clearly breakdown the labour and materials elements  

Invoices that don't meet these requirements will be returned and may delay your payment. 

Remittances 

We send a remittance notice when we make a payment, so make sure we have the right remittance email address when setting you up. 

Payment Queries 

If you have questions about payment or invoice status, contact our Payment Enquiries team: 

Email: payment.enquiries@placesforpeople.co.uk 

Tel: 0800 587 8840 (8:30am to 4:00pm, Monday to Friday)