Don't have a Customer Portal account?
If you’ve never used our online services before, you can create your account to manage your home with ease.
With your online account, you can:
- Manage your home: Keep your details up to date and view your tenancy agreements.
- Make a payment: Pay your rent or service charges quickly and securely.
- Report incidents and repairs: Log a new repair or check the status of an existing request.
- Request alterations: Submit requests to make changes to your home.
It only takes a few minutes to set up. You’ll need your Customer Reference Number (found on your welcome pack, welcome email, or rent statement) to get started.
Already have an account?
Need help with damp, mould and condensation?
We've created a helpful guide to damp and mould so you can find out what support is available.
View the damp, mould and condensation guide