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Contact us about an emergency repair

All emergency repairs need to be reported by phone. Please call us immediately on 0345 266 9760 to report an emergency repair. The line is open 24 hours a day, 365 days a year.  Our Customer Service Centre colleagues will ask you questions about your repair to make sure you receive the help you need and to determine if your repair is an emergency. If not identified as an emergency repair we will offer you our next available routine repair appointment.

Contact us about a payment

If you would like to make a payment, please call our automated telephone payment line 0330 041 6497.

For all other queries

Please contact our Customer Service Centre 0345 266 9760.

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