Help with finances - Support and advice to help you and your family 

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Frequently asked questions

We have listed our most frequently asked questions below, covering topics including registering for an online training account to resetting your password.

If you need additional help and support, please get in touch with our friendly support team.

How can I register for an online account on Places Academy?

If you would like to register, please contact us using the online form here.

I've forgotten my password, how do I reset this?

If you’ve forgotten your password please click here to reset this. 

I’m having trouble using Google chrome as the web browser, which browser should I use?

Our content can sometimes work better on Microsoft Edge so if you’re struggling to access the courses please consider trying this browser.

Microsoft Edge can be downloaded here.

I'm interested in finding out what other courses Places for People have to offer, where can I find out more?

More information on all of our courses can be found here.

I’d like to know more about your wellbeing service, who should I contact?
I’d like to know more about digital inclusion, who should I contact? 

More information on financial and digital inclusion can be found here.

I’d like more guidance on Money management and Budgeting, what other resources do you have to offer? 

We have a range of help and support articles available on our website, including; support to help you manage your finances, debt advice and energy advice. 

Please click here to find out more.

If I’m having trouble with anti social behaviour who should I get in touch with?

More information on anti-social behaviour and how to report it can be found here.

I’d like to know more about mental health, what resources would you recommend?  

We've put together a range of resources to assist you in getting the right support in your time of need. Please click here to find out more.

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