Concerned about damp and mould? Talk to us

Contact Cotman

Published on 07 June 2022

There are a number of different ways to get in touch with us.

Sign in to your account

Your online account is the simplest way to report a repair, view your rent account, make a payment or submit a general enquiry about your home.

You can use you online account 24 hours a day, 7 days a week. 365 days

Haven't got an account? It's quick and easy to sign up to create an account.

Email us 

If you query is related to a new or ongoing repair email 

If you have a Housing or tenancy related enquiry, please email 

Give us a call

You can contact us by telephone on 01772 667075.

Lines are open Monday to Friday from 8am to 6pm (excluding bank holidays).

When you call, have your property reference number, house number or postcode ready.

Please note: calls to local numbers may be cheaper or included in your call package. Always check with your provider.

Emergency repairs

All emergency repairs need to be reported by phone immediately on 01772 667075. This line is open 24 hours a day, 365 days a year.

We aim to carry out all emergency repairs within 4 hours.

When you call, have your property reference number, house number or postcode ready.

Deaf and hard of hearing customers can report an emergency repair by:

Minicom - call us on 0800 432 0008 or 01772 667008
Texting - send a message to us on 07790 886 967

Make a complaint

We want you to be happy with the services you receive and we want to know when we get things right.

If we fail to deliver on our promises, you may want to make a complaint. Our complaints guide tells you how to do it.

Press enquiries

The Places for People press office is open for Places for People Scotland media enquiries.

Tel: 01772 897251
Tel: 01772 667 022 (Out of hours)

Emails are regularly checked during office hours and enquiries will be responded to as quickly as possible.