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Contact Derwent Living

Contact us about an emergency repair

All emergency repairs need to be reported by phone. Please call us immediately on 01332 346 477 to report an emergency repair. The line is open 24 hours a day, 365 days a year.  Our Customer Service Centre colleagues will ask you questions about your repair to make sure you receive the help you need and to determine if your repair is an emergency. If not identified as an emergency repair we will offer you our next available routine repair appointment.

Contact us about a payment

If you would like to make a payment, please call 01332 346 477. Please select 0 for our automated telephone payment line.

For all other queries

For all other queries please contact our Customer Service Centre 01332 346 477.

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