Freedom of Information: Scotland

Background

The Freedom of Information (Scotland) Act 2002 (FOISA) requires that all housing associations/co-operatives in Scotland must produce and maintain a publication scheme. This must detail all of the key information that we publish and how you can access it. This Guide to Information is our publication scheme, and contains links to where you can find all of the information listed online.

We have adopted the Scottish Information Commissioner’s (SIC) Model Publication Scheme (MPS), and this Guide has been approved by the SIC. 

Scope of the Order

We comply with the Freedom of Information (Scotland) Act 2002 (FOISA). In order to determine whether or not information is subject to FOISA it needs to be assessed as being covered by the scope of the order. Details of the scope can be found here.

Freedom of Information requests will be assessed to determine if the information covers one or more of the following functions –

1. Prevention & alleviation of homelessness

The Scottish Social Housing Charter identifies the Local Council (LCA) with the statutory duty for alleviation of homelessness (outcome 12). We currently publish information relating to Section 5 homeless referrals from LCAs as part of our Annual Return of the Charter (ARC) . Our responsibility for prevention is limited to provision of advice under charter outcome 7-9.

2. Management of social housing accommodation

FOISA rights apply to information held by an organisation in relation to the functions covered by the Order i.e. provision of Scottish Secure Tenancies (SSTs)

3. Provision & management of sites for gypsy travellers 

The Scottish Social Housing Charter identifies the Local Council (LCA) with the statutory duty for managing gypsy traveller sites (outcome 16). We do not manage any gypsy traveller sites therefore FOISA does not apply.

4. Supplies financial/governance information to SHR 

Formats other than online

All of the information listed is available on our website (unless stated), and completely free to access online. However, we understand that not everyone will have online access and where this is the case you can contact us to view this in our office (where this would be convenient).

If you would like a printed copy of any of the information listed we can send this in a print format.

If you would like to request information that we publish in a format other than online, or arrange a visit to our office to view information, please contact:

Business Support Team 
4 Hay Avenue
Edinburgh
EH16 4AQ

Email: foisa@placesforpeople.co.uk
Tel: 0131 657 0600

Information that we cannot publish

Whilst we will try to make all of the information we have detailed available, in rare cases there may be some information that we cannot make available. For example, sometimes if we were to publish certain Board minutes, it could reveal personal details about an individual. This would be a breach of Data Protection legislation if we were to do so. When this is the case, we will remove any personal details before publication and highlight where and why we have done so.

For how long will information be published?

We aim, where possible, to publish information for at least the current and previous two financial years. When we review any document – e.g. our policies – to avoid confusion we will only publish the current version once it has been updated.  

Copyright and re-use

Where we hold the copyright on our published information, the information may be copied or reproduced without formal permission, provided that:

  • It is copied accurately
  • It is not used in a misleading context
  • The source of the material is identified
Class 1 - About the authority

Under Class 1 we publish information about us, how to find and contact us, our management and external relations.

Descriptions of who we are 

Mission Statement 

Vision

Values

Corporate Objectives

Area(s) of operation

Key activities; strategic/corporate plan(s)

Business Plan

Customer Inclusion Charter

Location and opening arrangements  

Address

Telephone number and email address for general enquiries

Opening times

General contact arrangements

Local office contact details

Contact details for making a complaint

Information relating to Freedom of Information  

Publication Scheme and Guide to Information

Charging Schedule for Published Information

Contact details and advice on making an FOI request

About our Governing Body 

List of Governing Body Members  

Description of the role of the Governing Body

How to become part of the governing body

Opportunities to join the Board are advertised through our careers page as and when they arise. 

About our staff 

List of senior management team

Organisational structure

Governance Documents and Corporate Policies  

Rules/Articles

Standing Orders

Membership Policy

Code of Conduct for Staff

Code of Conduct for Governing Body Members

Our Board adopts the UK Corporate Governance Code which includes guidance on Board conduct 

Equalities Policy

Health and Safety Policy

ESG Strategy

Relationship with Regulators 

Engagement plan with Scottish Housing Regulator

Assurance Statement

Annual Return on Charter Submission to SHR

Financial Returns to SHR

Charter report to tenants 

Internal and External Audit arrangements

Group Details 

Details of our parent organisation

Class 2 - How we deliver our functions & services

Under Class 2 we publish information about our work, our strategy and policies for delivering functions, services and information for our service users.

How to use our services 

List of services provided

How to report a repair

Right to Repair information

How to apply for a house

How to get information about tenancy support

How to make a complaint

How to speak to a Housing Officer / Community Housing Manager

How we consult with tenants and other customers to inform and improve service delivery and develop new services
 

Class 3 - How we take decisions and what we have decided
Class 4 - What we spend and how we spend it
Class 5 - How we manage our human, physical and information resources

Under Class 5 we publish how we manage our human, physical and information resources.

Human Resources

Trade Union Information

Summary of professional organisations/trade bodies of which we are a member 

We are members of the following professional organisations/trade bodies: 

Chartered Institute of Housing

Scottish Federation of Housing Associations

Royal Institute of Chartered Surveyors

National House Building Council

Energy Action Scotland

Money Advice Scotland

NICEIC Group Ltd

Child Poverty Action Group

Chartered Management Institute

Physical Resources

Management of our land and property assets, including environmental/sustainability reports

General description of our land and property holdings

We own over 9,000 homes and work with almost 10,500 customers across 12 local authority areas. This makes us one of Scotland's leading large housing associations.

Development plans

Development plans can be found in the local authority planning section:

Edinburgh

East Lothian

Midlothian

West Lothian

Stirling

Clackmannanshire

Falkirk

East Dunbartonshire

Aberdeen

Aberdeenshire

Highland

North Lanarkshire

Information resources

Privacy policy

Class 6 - How we procure goods and services from external providers

Under Class 6 we publish information about how we procure goods and services from external providers.

Our contractors and suppliers

Information about suppliers and contractors used by the organisation  

Places for People manages procurement on a Group-wide basis to ensure consistent standards, quality, and value for money across all regions, including Scotland. As many of our suppliers deliver services across multiple areas of the UK, contracts typically span more than one region. For this reason, supplier and contractor information is held centrally, rather than by individual nation or service area. 

Where procurement activity relates specifically to Scotland, it is carried out in full accordance with Places for People’s Procurement Policy, the Procurement Act 2023, the Procurement (Scotland) Regulations 2016, the Procurement Reform (Scotland) Act 2014, and the relevant procurement thresholds. All procurement activity is undertaken through compliant processes that ensure fairness, transparency, sustainability, and best value for customers and communities. 

We recognise the importance of transparency under the Freedom of Information (Scotland) Act 2002. We can therefore provide details of suppliers delivering responsive repairs, landscape maintenance, and planned/cyclical maintenance services in Scotland, as well as information on regulated procurements relevant to Scotland (including contract value, scope, and duration), on request.

Our procurement

Group Procurement Strategy

Information on how to tender for work and invitations to tender

If you are interested in working with Places for People as a supplier, we recommend registering on the appropriate free-to-join public procurement portals where we publish opportunities.

For Scottish based opportunities, we continue to publish notices on Public Contracts Scotland (PCS).

Under the Procurement Act 2023, opportunities that fall under the new legislation will also be published on the UK Government’s Central Digital Platform (CDP), which replaces the previous Find a Tender Service (FTS) and acts as the single national platform for transparency notices, tender publications and contract award notices under the Act. 

Registration on PCS and the CDP ensures suppliers receive notifications of suitable opportunities, can search for opportunities via Find a Tender and have full access to tender documentation when a notice is published. 

We also provide general guidance for potential suppliers on our website: 
https://www.placesforpeople.co.uk/help-support/suppliers/  

Following completion of a tender exercise, we publish the relevant Contract Award Notice on PCS or the Central Digital Platform (depending on the regulatory regime applying to that procurement). Award notices include details of the successful supplier(s), the scope of the agreement and contract duration. Pricing and commercially sensitive information are not published. 

Find a Tender

Public Contracts Scotland 

Class 7 - How we are performing
Class 8 - Our commercial publications

This class does not apply to Places for People Scotland as we do not produce any publications for sale. 

Class 9 - Our open data

We do not hold or publish information under this class.