Help with finances - Support and advice to help you and your family 


My home

Manage your home online

Your online account is the simplest way to to report a routine repair, book a routine repair appointment, view your rent account or make a payment.


Right to Buy policy – (England only)

We are aware of the Government’s latest announcement on the Right to Buy policy. Once we have more detail on how it will work and the timescales from the Government, we will be able to give you more information. Thank you.

Benefits of having an account.
Available all day, every day...

Taking care of your home has never been simpler. You can use your online account to manage your home 24 hours a day, using a device that suits you.

What you can do with your online account:

  • Manage your tenancy
  • Make a payment
  • Check balance and statements
  • Report incidents and repairs
  • Book repair appointment slots
  • Request alterations to your home

Further support and guidance on opening an online account is available on the FAQs page.

Support and guidance

Browse our help and support topics below or if you prefer to speak to someone then please give our friendly customer service team a call.

Read our Privacy Policies

Places for People Homes is committed to protecting your privacy when you use our services. Find out how we use information about you and how we protect your privacy here

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